Terms of Service
Please read these terms carefully before using our services.
Agreement Overview
These Terms of Service constitute a legally binding agreement between you and Mridang Handicrafts. By using our website or services, you agree to comply with these terms.
Last Updated: October 1, 2025
Key Terms & Conditions
Understanding your rights and responsibilities when using our services.
Acceptance of Terms
By accessing and using Mridang's website and services, you accept and agree to be bound by the terms and provision of this agreement.
User Responsibilities
You agree to use our services only for lawful purposes and in accordance with these Terms of Service.
Intellectual Property
All content, features, and functionality of our website are owned by Mridang and are protected by copyright, trademark, and other intellectual property laws.
Payment Terms
All payments must be made through our secure payment gateway. We accept various payment methods as indicated during checkout.
Shipping & Delivery
We strive to deliver products within the estimated timeframe. Shipping costs and delivery times vary based on location and product type.
Returns & Refunds
Items may be returned within 30 days of purchase. Refunds will be processed according to our return policy.
Your Obligations
As a user of our services, you agree to the following responsibilities:
Account Security
Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.
Accurate Information
Provide accurate and complete information when creating an account or making a purchase.
Lawful Use
Use our services in compliance with applicable laws and regulations.
Respect Others
Treat other users with respect and refrain from harmful or offensive behavior.
Prohibited Activities
You may not engage in any of the following activities:
- Attempting to gain unauthorized access to our systems
- Using our services for any illegal or unauthorized purpose
- Transmitting viruses, malware, or harmful code
- Interfering with the proper functioning of our website
- Collecting information about other users without consent
- Circumventing our security measures or access restrictions
Limitations of Liability
Important information about our liability and your expectations:
Service Availability
We do not guarantee uninterrupted access to our services.
Product Accuracy
Product descriptions and images are for illustrative purposes only.
Third-Party Links
We are not responsible for content on external websites.
User Content
Users are responsible for content they submit to our platform.
Questions About Terms?
If you have any questions about these Terms of Service, please contact us.
Legal Department
legal@mridang.co.inGeneral Support
support@mridang.co.inMailing Address
Mridang Handicrafts
801, Barkat Nagar, Tonk Phatak
Jaipur, Rajasthan 302015
India