Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Our Commitment to Privacy
At Mridang, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Last Updated: October 1, 2025
How We Handle Your Privacy
Our approach to collecting and protecting your personal information.
Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process transactions, and communicate with you.
Information Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, or destruction.
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience and analyze site traffic.
Types of Information We Collect
We collect different types of information to provide and improve our services.
Personal Information
- Name, email address, and phone number
- Shipping and billing addresses
- Payment information (processed securely)
- Order history and preferences
Technical Information
- IP address and location data
- Browser type and version
- Device information
- Website usage patterns
Communication Data
- Customer service interactions
- Email correspondence
- Order-related communications
- Feedback and reviews
Your Privacy Rights
You have certain rights regarding your personal information. Here's what you can do:
Access Your Data
Request a copy of the personal information we have about you.
Correct Your Data
Update or correct inaccurate or incomplete personal information.
Delete Your Data
Request deletion of your personal information, subject to legal requirements.
Data Portability
Receive your data in a structured, machine-readable format.
Opt-out of Marketing
Unsubscribe from promotional emails and marketing communications.
Withdraw Consent
Withdraw consent for data processing where applicable.
Questions About Privacy?
If you have any questions about this Privacy Policy or our data practices, please contact us.
Data Protection Officer
privacy@mridang.co.inGeneral Support
support@mridang.co.inMailing Address
Mridang Handicrafts
801, Barkat Nagar, Tonk Phatak
Jaipur, Rajasthan 302015
India